A Phoenix mobile welding contractor used IronKit to standardize their service bid format for field repair and maintenance work. The template covered hourly rate ($85/hr), trip charge ($150), minimum call-out, emergency premium, and consumables policy — all the terms that create disputes when they're not documented up front. One customer had challenged a fuel surcharge on a previous job; now everything is in the bid and signed before the truck rolls.
Frequently Asked Questions
What is "portal to portal" billing for field welding?
Portal to portal means the clock starts when the welder leaves the shop (portal) and ends when they return, not just the on-site weld time. This is standard practice for mobile service work because travel time is part of the welder's day. Some customers expect on-site time only — clarify this in writing before dispatching.
When does the emergency rate apply?
The emergency rate (1.5×) applies when: (1) you call with less than 4 hours notice, (2) you need service on Saturday, Sunday, or a federal holiday, (3) you need service between 8 PM and 6 AM on weekdays. State this in your service bid so there's no surprise at billing.
Should I charge separately for consumables?
Yes. Consumables — rods, wire, grinding wheels, gas — add up on longer jobs. A 6-hour SMAW repair burns 8–15 lbs of electrode ($6–$12 in rod cost) plus grinding wheels, gas, and sundries. If you roll it into your hourly rate, you undercharge on heavy-use jobs. Billing at cost +15% is transparent and covers your carrying cost.
How does IronKit generate a welding service bid?
You enter the job details — hours, trip distance, process, any special requirements — and IronKit builds the service bid with your rates, T&C, and exclusions. The bid documents your terms before the job starts. Most mobile welders don't have a formal bid process; IronKit gives you one in 5 minutes.